Last Updated: 16 September 2025
1. Introduction & Our Commitment
Welcome to BANG Entertainment (Pty) Ltd ("BANG Entertainment," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Brand Assessment Tool and other services.
Your privacy is of the utmost importance to us. We are committed to protecting your personal information and your right to privacy in compliance with South Africa's Protection of Personal Information Act (POPIA), No. 4 of 2013.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us as well as information that is automatically collected when you use our services.
a. Personal Information You Disclose to Us:
- Identity & Contact Data: We collect your name, email address, phone number, company name, and job title when you fill out our contact forms or use our Brand Assessment Tool.
- Assessment Data: Any information, responses, or messages you submit as part of the brand assessment process.
b. Information Automatically Collected:
- Log and Usage Data: We may automatically collect information when you access our services, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies: We use cookies to help us improve your experience. A cookie is a small file stored on your device. You can instruct your browser to refuse all cookies, but some portions of our service may not function properly.
3. How and Why We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect to:
- Provide Our Services: To generate and deliver your brand assessment results.
- Respond to Inquiries: To contact you in response to your quote requests and queries.
- Send Marketing Communications: With your explicit consent, we will send you our 'The Come Up' newsletter and other promotional materials. You can opt-out of these communications at any time.
- Improve Our Services: To analyze data and usage trends to improve the functionality and user experience of our tools.
- Ensure Security: To monitor for and prevent fraudulent or malicious activity.
4. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services for us (e.g., email delivery, hosting services), but they are contractually obligated to keep your information confidential and secure.
- To Comply with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal processes.
5. Your Rights Under POPIA
As a data subject in South Africa, you have the following rights:
- The right to be notified that your personal information is being collected.
- The right to access the personal information we hold about you.
- The right to request correction of any inaccurate information.
- The right to request the deletion of your personal information.
- The right to object to the processing of your personal information.
- The right to withdraw consent at any time.
- The right to lodge a complaint with the Information Regulator of South Africa if you believe we have not complied with the law.
To exercise any of these rights, please contact our Information Officer using the details provided below.
6. Data Security & Retention
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet is 100% secure.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
7. Policy for Minors
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or your data, please contact our appointed Information Officer:
Information Officer
Sibusiso Molefe
Email: accounts@bangworx.co.za
Phone: 072 836 2518
Disclaimer: This Privacy Policy provides a general overview of our data protection practices. For a complete understanding of your rights and our obligations, this policy should be read in conjunction with the Protection of Personal Information Act (POPIA).